Accessibility statement

This accessibility statement applies to the St Werburgh’s Medical Practice website at stwerburghsmedicalpractice.nhs.uk.

Our commitment

We want as many people as possible to be able to use this website. We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA. This is the standard for NHS websites. We work to make our pages easy to read, easy to use with a keyboard, and easy to use with screen readers.

How accessible is this website?

This website is partly compliant with WCAG 2.2 AA. We are working to fix known issues, including some images that may be missing text descriptions and some pages where headings or link text could be clearer.

What to do if you cannot use part of this website

Call us on 01244 665834, Monday to Friday, 9am to 5pm, or email stwerburghs.practice@nhs.net. Tell us the page and the problem. We can give you the information in another way, such as by phone, in large print, or in person at 2A George Street, Chester, CH1 3EQ.

Enforcement

If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission enforces the accessibility rules for public sector websites in the UK.

Preparation of this statement

This statement was prepared on 10 November 2026. It will be reviewed when we make major changes to the website.