Help someone manage their GP services

If you are a parent, family member or carer, you may be able to use the NHS App to manage some GP services for another person. This is called proxy access. Depending on the access agreed, you may be able to order repeat prescriptions, book appointments or view parts of their GP record.

Ask the practice about proxy access

Contact the practice to ask how to apply. The practice will explain what information it needs, how consent is handled and what access can be given.

Use your linked profile

Once access is set up, open the NHS App, go to Profile and select Manage health services for others. Read the NHS App guide to managing health services for others.