Prescriptions

We can help you get the medicine you need. You do not need a fixed address to get a prescription.

Order a repeat prescription

A repeat prescription is medicine you take all the time. Order it before you run out. Please give us at least 2 working days. You can order by phone or in the NHS App.

Order online

Order your repeat prescription in the NHS App. You can see your medicine list there. You can also ask for a prescription in the app.

Order by phone

Call us on 01244 665834, Monday to Friday, 9am to 5pm. Tell us your name and the name of your medicine. We will check it and tell you when it is ready.

Questions about your medicine

Call us if you are not sure how to take your medicine, or if you have side effects. A doctor, nurse, or pharmacist can talk it through with you. If you feel very ill, call 111 or 999.

Choose a pharmacy

You can choose a pharmacy to pick up your medicine from. Tell us the name of the pharmacy you want. We will send your prescription there. You can change your pharmacy at any time. Tell us if you want to change it.

Find a pharmacy

You can find a pharmacy near you on the NHS website. It shows opening times and if the pharmacy is open now.

If you run out of medicine

Call us at once if you run out. Do not wait. If we are closed, call NHS 111. A pharmacy may also be able to give you an emergency supply.